Exchanges: You can exchange items within 7 days of delivery if they are damaged, defective, incorrect, or if there is a size issue. Contact us at +91 90247 88312 to initiate the process.
Refunds: If you prefer a refund instead of an exchange, we will issue a gift card for the purchase amount. The gift card will be sent to you after we receive the returned product. Please note that refunds in the form of a gift card are available only within 3 days of delivery and it is not applicable to sale items; those items can only be exchanged, not refunded.
Non-Eligible Products: Returns or exchanges are not accepted for:
Used or worn items
Washed items
Items not in their original condition
Products missing original packaging or accessories
Items without a readable serial number
Hygiene Items - Cloth diapers, nappies, padded underwear
How to Return or Exchange: To return or exchange an item, please contact us at +91 90247 88312 or info@momshome.in. We will assist with the exchange and inspection process.
Thank you for choosing Moms Home. We are committed to ensuring your satisfaction with every purchase.
Shipping & Delivery
Delivery Time: Orders are typically processed and shipped within 3 to 5 business days. Delivery times vary by location.
Tracking: Tracking may take up to 24 hours to activate. Please check back after this period.
Shipping Costs: Check the Cart page for shipping fees and minimum order values for free shipping.
International Orders: We ship within India only. We accept most international credit cards, including MasterCard, VISA, Diners Club, and AMEX.
Payment Changes: If you selected COD but wish to pay by card or bank transfer, please call us at +91 90247 88312 for assistance.
Order Returned to Us: If your order is returned, email info@momshome.in with "Resend my order" in the subject line to arrange re-shipment.
Bulk Orders & Business Inquiries
Vendor/Brand Partnership: For partnership inquiries, email info@momshome.in with "Vendor Inquiry."
Bulk Orders: For bulk orders or business queries, contact us at +91 90247 88312 or email info@momshome.in with "Bulk Order
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